Got a query? call us on 01905 888 098

FREE UK Mainland delivery for All Tree Orders
(excluding 50 litre pot size and above or trees taller than 3.00m, or Highlands and Islands - contact us
for a quote)

Got a query? call us on 01905 888 098

(Excluding 50 litre pots and above or trees over 3.50m tall (inc the pot),

unless specifically advertised on the product page and
Highlands and Islands- Contact us for a quote)

Using a Gift Certificate: How To and Problems

Our Guide To Using a Gift Certificate

Using a Gift Certificate: How To and Problems

Using a Gift Certificate: How To and Problems

Please refer to the instructions that would have been included with your Certificate. This may be on the back of a print-out, or on a second page of a PDF.

In Short: Please add all of your products to the Cart as normal. There is a small sentence on the Cart page that says “Add a Promo Code” – click on this and enter your personal code, without spaces. You should see the discount applied in the Subtotal.

Problems: sorry about this, occasionally problems rise up. Sometimes this is due to delivery country, other offers on the shop, or just a silly box we haven’t ticked at our end.

Please get in touch and we’ll sort it out!

Please title your message “Urgent Gift Certificate” so we know to prioritise it.

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