Got a query? call us on 01905 888 098

FREE UK Mainland delivery for All Tree Orders, excluding 30 litre pot size and above

Got a query? call us on 01905 888 098

Using a Gift Certificate: How To and Problems

Our Guide To Using a Gift Certificate

Using a Gift Certificate: How To and Problems

Using a Gift Certificate: How To and Problems

Please refer to the instructions that would have been included with your Certificate. This may be on the back of a print-out, or on a second page of a PDF.

In Short: Please add all of your products to the Cart as normal. There is a small sentence on the Cart page that says “Add a Promo Code” – click on this and enter your personal code, without spaces. You should see the discount applied in the Subtotal.

Problems: sorry about this, occasionally problems rise up. Sometimes this is due to delivery country, other offers on the shop, or just a silly box we haven’t ticked at our end.

Please get in touch and we’ll sort it out!

Please title your message “Urgent Gift Certificate” so we know to prioritise it.

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