*More information and Terms & Conditions
As a mail-order and trade business, we do not usually have customers to visit the nursery so please bear with us whilst we work out some of the kinks.
Here is some information you will find helpful.
Collecting your order:
You are booking a 1 hour window to collect your products from our nursery.
This is for products in an existing order.
Please include your order number(s) and use the same name and email that the original order was placed with. This is so we can match up orders with collection requests.
If you need to place an order for additional products, please do so ahead of your arrival to help ensure items are in stock and prepared for collection.
Please do not book items for collection on the same day or you may have to wait a long time whilst we prepare your order (our site spans 7 acres!)
We will have a contactless collection point in the car park. Your tree/products will most likely be waiting for you, depending on the weather.
We advise you come in a large enough vehicle to collect your tree/products. You should measure your vehicle beforehand.
Please avoid bringing low-slung sports cars and open top cars.
Your tree will be in its pot, but not a box. We advise you bring a protective sheet/blanket for your upholstery!
If you would like to collect on a date or time that isn't showing as available, please email us on and we will do our best to accommodate you.
Please click here for a google pin of our exact location:
Our driveway is relatively difficult to see, directly off the A422 marked with small white signs that read "Grafton Nursery"
The postcode WR7 4PW takes you to a few hundred metres down the road.
Please drive all the way to the top of the single track driveway which opens up into a carpark where you can turn around.
Please take care as it is also a public footpath.
You are coming to a rough'n'ready, working horticultural property:
You will be driving up a very rough farm track with pot holes!
Do not bring children or pets with you. If this is unavoidable, please be prepared for them to wait in your car.
There will be moving vehicles/forklift/vans.
Please do not leave the car park.
We do not have loos or a café, or the ability to take cash payments.
There are two lovely pubs and a café located a short drive from us at Flyford Flavell; The Flyford Arms, The Boot Inn, and Auntea Rita's Tearoom.