Website Issues

iPads and Tablets

Our web support has issued us with the following information:

The website is not able to run on older versions of Apple or Android software, you may need to update your device (please see below).

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Alternatively, the site should work smoothly on a desktop computer (with an up-to-date browser). Or, we’re happy to help you over the phone. 

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If you are having issues using this site on a iPad or tablet, please attempt the following troubleshooting steps:

1. Make sure you are using the most up-to-date version of your tablet browser and that the browser is compatible with this website (Chrome or Safari). If not, you can download a new browser from the Apple App Store or the Google Play Store.

2. Clear your browser’s cache and cookies. For instructions on how to clear the cache on your tablet, please choose from the list below: 

Apple Support​ (opens in a new tab)

Android Support (opens in a new tab)

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Supported Operating Systems for iPads and Tablets:
         iPads: iOS 10 and newer
         Android: 7.0 and newer

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Supported Browsers for iPads and Tablets:

The latest versions of:

Google Chrome 
Safari