Gift Certificate Purchases

Please read essential info below

Want to get a gift for the person who has everything?

 

Voucher amount
  • Want to get a gift for the person who has everything?

    Trees make an excellent choice to commemorate a special occasion, a big birthday, a new house, or just as a unique present for someone.

     

    How it works

    You are buying a personalised e-certificate that will be emailed to the Recipient (or yourself).

    We do not automatically print vouchers.

    If you need the voucher to be printed, please contact the nursery to discuss printing and postage. 

    You can always print or forward the Certificate yourself once you have received it.

    The information you enter on this page will be displayed on the Certificate as shown in the example images.

    Codes are unique to the recipient and can only be used once.

    Codes expire within 6 months of issue.

    Remaining balances will be applicable to further purchases.

     

    What you need to do

    • Tell us the Recipients email address as the Certificate is emailed to them. If you don't know their email, or they don't have an email address, please enter your own email address; you can always print and/or forwarded on the Certificate yourself. Please take care when entering email addresses as we have no way of checking if they are correct. 
    • Include a message, especially who the Certificate is for and who it is from. ANY text here will be included on the Certificate. Please see the example images for how the text will be displayed. (If you would like to inform the nursery of something else, you can 'Add a Note' in your Shopping Cart window, before Checkout). Hardy Eucalyptus retain the right to refuse to incude a message for any reason e.g. inflammatory language.
    • Select the amount you would like to add to the Gift Certificate. (For custom amounts, please get in touch and we will happily oblige e.g. £102.50 because you'd like to buy them a 'kit', but this may take longer)
    • Click "Add to Cart" to complete the selection
    • Go to the Shopping Cart and change 'UK Mainland' to 'Email Gift Certificates', which is free.
    • If you require the email to be sent on a specific date: in the Shopping Cart window click "Add a Note" on the Shopping Cart page, otherwise we will send it within 1-3 working days of receipt. If you miss this option, please phone and speak to a team member (do not leave a voicemail as it may not be answered)
    • If you are also purchasing physical products that require delivery e.g fertiliser or a pot, then you will need to select the correct delivery at checkout i.e. UK Mainland or UK Highlands and Islands - the voucher will still be emailed and will not be charged delivery for the email.
    • The Shopping cart may ask for a physical delivery address, just tick 'same as billing address' as it is irrelevant

     

    Please be aware:

    Emails entered on this item page will not recieve an automatically generated email; one of us humans here in the office will manually send the Certificate to that email address within 1-3 working days (unless you request a special date at the Checkout, or give us a call). 

    However:

    If you enter the recipients email in the Shopping Cart or Checkout phase, they will automatically recieve an email from 'the shop' - we can't prevent this from happening. If you would like your gift to be a suprise, we suggest that you do not enter the recipients email in the Shopping Cart or Checkout, and that use your own instead. (Email addresses entered in the box on this page will not recieve an automatic email, see above). 

    Codes are unique to the recipient and can only be used once.

    Codes expire within 6 months of issue.

    Remaining balances will be applicable to further purchases.

    Please take care when entering email addresses as we have no way of checking if they are correct. 

     

    What happens next?

    Once your Certificate order has arrived with us, the Nursery will personalise your chosen Certificate and email it to the email address that you entered on the Certificate page (not the same as the Checkout form)..

    The certificate will be emailed to the Recipient within 1-3 working days, unless you Add a Note to say otherwise e.g. "please send on 3rd May as that is their Anniversary".

     

    For urgent orders, please call the nursery on 07515 261 511 and we will do our best to accommodate. Please note; you need to speak to a member of staff as voicemails may not be answered in time.

     

    If you have any questions, please do get in touch!

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CUSTOMER SERVICE

Grafton Nursery,

Worcestershire 

(not open to the public)

07307 413 052

Calls taken Mon-Sat 9am-5pm

office@hardy-eucalyptus.com

©2020 by Grafton Nursery & Hardy Eucalyptus.